If you can't scan the QR code, click Can't scan QR code, Follow alternative steps to … An option also exists to enter the code manually if desired.

click OK to give the Authenticator app camera access. https://cmitsolutions.com/stamford/multifactorauthentication-is-coming-to-itsupport247-heres-what-users-need-to-do/. Read the introductory information and click again to get started. Launch LastPass Authenticator on your device and scan the QR code, as follows: On the LastPass Authenticator app, tap the. If not, I'll pass the report along to our developers. Regenerate QR code for my microsoft authenticator, I lost my phone where I had setup my business account and need to generate a new QR code for my new phone.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. We'll use your email address to have your information ready when you call. Tap Scan Barcode. The user will require their Recovery Code to reset their 2FA NOTE: If the user does not have their Recovery Code, a Support case needs to be raised; When logging in to the dashboard and are prompted for the 2FA code: Click Reset your two-factor authentication? Once you've scanned the QR code or manually entered the MYOB code, a code will appear in your app. Copy/paste your username and password into the proper fields. Loading... ITSupport247. From the Access ITSupport247 Account screen, the new login sequence will be: Enter Email ID. That'll automatically copy the OTP to your clipboard, so you should be able to paste it into the field if you're asked to confirm. Text message: Enter the one-time code sent to the number. The procedure is similar for other popular authenticator apps. https://support.logmeininc.com/lastpass/help/lastpass-authenticator-lp030014. To log into the itsupport247 portal to remotely access your computer, you will soon be required to use a Multifactor Authentication app. I'd like to have you try recreating the item just to see if it behaves any better for you. This procedure describes setup using our own LastPass Authenticator. Thanks for reporting the issue to us. Once the QR code appears, click the 1Password icon in your browser toolbar, select the item with "new" in the title, then click the QR code button to scan the code. verification > Update my phone numbers used for account security. Go to Scan the QR code with your mobile device and enter the code from your authenticator app. Security & Privacy page > choose Additional security When setup is complete, the ITSupport Portal login sequence will be updated.